Delete your account.

You can delete your Talvo account yourself, at any time, directly from the app — no email, no form, no waiting. This page walks you through the four steps.

Deleting your account permanently removes your account and all associated data: transactions, accounts, budgets, categories and rules. This cannot be undone.

Only want to get rid of some of your data? You don't have to delete your whole account — see deleting only part of your data.

1. How to delete your account

1. Log in to the app Open the Talvo app and sign in with the account you want to delete.
2. Click the profile icon You'll find it in the top-right corner of the app.
3. Select "Profile" This opens your profile and account settings.
4. Click "Delete account" Scroll to the bottom of the page, to the Delete account section, and confirm when prompted.

The Delete account section looks like this:

Illustration — not a working button

2. What gets deleted

When you confirm the deletion, we immediately and permanently remove the following from our production databases:

• Your account and profile data (email address, name, login credentials).
• All connected bank accounts and the consent linked to them — we stop retrieving new transactions right away.
• Your full transaction history, including manual accounts and transactions.
• Your budgets, categories, category rules and merchant rename rules.
• Your tags, notes, splits and any shared budgets you own.

Data held in encrypted backups may persist for up to 30 days after deletion before it is permanently overwritten. Fully anonymised data that can no longer be traced back to you (for example, aggregate spending benchmarks) is not personal data and may be retained.

3. Before you delete

Deletion is irreversible, so it's worth considering these first:

4. Deleting only part of your data

You don't have to delete everything. If you'd like some of your data removed while keeping your account and the rest of your history intact, email us at help@gettalvo.com and we'll do it for you.

Send the request from the email address associated with your Talvo account — that's how we verify it's really you — and describe what you'd like removed. For example:

• A single connected bank account and all of its transactions.
• Transactions from a specific period, merchant or category.
• A manual account you no longer want on record.
• Your budgets, categories, category rules or merchant rename rules.
• Optional profile details, such as your name.

We'll confirm exactly what will be deleted before we touch anything, and let you know once it's done. Everything you didn't ask us to remove stays exactly as it is, and your account keeps working throughout. As with a full account deletion, removed data disappears from our production databases immediately and from encrypted backups within 30 days, and it cannot be restored afterwards.

5. Need help?

If you can't log in, or you'd rather have us handle a full deletion for you, email help@gettalvo.com from the address associated with your account and we'll take care of it. For anything else, you can always reach us at info@gettalvo.com.

Deleting your account is one of your rights under the GDPR (the right to erasure, or "right to be forgotten"). You can read more about how we handle your data in our Privacy Policy.